Sometimes, tickets can be canceled due to minor or major changes in travel plans. For the same, British Airways has provided a cancellation policy. The British Airways cancellation policy 2025 is created to give flexibility and openness. It works by following a set of rules to make sure that passengers can easily reverse their reservations. The UK-based airline’s reversal policy covers the 24-hour reversals as well. Depending on how and when a passenger would like to cancel his/her reservation, he or she can select an option. Besides this, sometimes, the airline itself cancels flights. Therefore, it is essential to comprehend and adhere to all airline policies before starting the booking cancellation process.

What are the Terms of Cancellation Policy for British Airways?
In certain situations, passengers might have to use British Airways cancellation service. As a result, understanding the cancellation policy of British Airways can be quite crucial. The goal of this policy is to make it simple for passengers to cancel their flight tickets by adhering to its rules.
The following are the rules of British Airways cancellation policy 2025:
- When a single person wants to cancel a reservation but not the entire group, the cost of the same will be determined by the reversal that applies to the specific component being canceled.
- Further, when one decides to cancel 1 or more of the components and the remaining components no longer qualify as a package, it will be considered that one is canceling the entire package.
- For the same, according to the cancellation policy of British Airways, some charges can be applicable.
- Travelers can cancel their reservations before the commencement of the package.
- This can be possible without incurring any costs when they live in the UK or the EEA.
- When a connecting flight is affected due to the cancellation of the previous booking, passengers are entitled to cash refunds.
- Passengers with disabilities shall be appropriately accommodated in accordance with the policies and procedures.
- British Airways reimburses travelers with disabilities and those who are in the same booking as the disabled person but do not wish to continue traveling without them.
- Fliers can cancel their British Airways flights due to a family member’s death or illness.
- However, for the same, as per the British Airways flight cancellation policy, they must provide proof of:
- Illness (medical certificate) or,
- Death certificate
- The ticket’s validity term may be extended in the event of illness.
- Further, the ticket’s validity can be extended for a maximum of 45 days in the event of death.
Does British Airways have a 24-Hour Cancel Policy?
For passengers who must cancel their plans right away, British Airways offers a 24-hour cancellation policy. For the same, they need to be booked directly with British Airways. In relation to this, they have up to 24 hours from the time of the initial booking to cancel their flights. By doing so, they can receive refunds without incurring any fees.
British Airways Cancellation Fees
Based on the ticket type, location, and other factors, British Airways charges different cancellation fees. To avoid these, fliers can cancel their flights by abiding by the British Airways cancellation policy 2025.
Location | Cancellation Fees |
Egypt | EGP 434 |
Mauritius | MUR 1670 |
Tunisia | TND 95 |
Algeria | DZD 4358 |
Libya | LYD 70 |
South Africa | ZAR 546 |
Other Indian Ocean and Africa Countries | USD 55 |
Czech Republic | CZK 1096 |
Gibraltar | GIP 39 |
Latvia | LVL 28 |
Norway | NOK 328 |
Russia | RUB 1890 |
Switzerland | CHF 57 |
Euro Area Countries | EUR 42.50 |
Denmark | DKK 314 |
Hungary | HUF 12597 |
Lithuania | LTL 144 |
Poland | PLN 182 |
Sweden | SEK 350 |
Other European Countries | USD 55 |
Every Caribbean and Latin American nation | USD 55 |
Canada | CAD 58 |
USA | USD 55 |
Ireland | EUR 42.50 |
UK | GBP 35 |
India | INR 3220 |
Bangladesh | USD 55 |
Pakistan | PKR 5639 |
China | CNY 329 |
Indonesia | IDRI 100000 |
Malaysia | MYR 182 |
Singapore | SGD 69 |
Thailand | THB 1670 |
Australia | AUD 63 |
Hong Kong | HKD 427 |
Japan | JPY 5740 |
New Zealand | NZD 72 |
South Korea | KRW 63600 |
Vietnam | USD 55 |
Jordan | JOD 39 |
Lebanon | LBP 88000 |
Qatar | QAR 199 |
United Arab Emirates | AED 200 |
Bahrain | BHD 21 |
Kuwait | KWD 16 |
Oman | OMR 21 |
Saudi Arabia | SAR 172 |
Service fees shown should only be utilized as a general guide. Each ticket is subject to these costs. It should be mentioned that young adults, kids, and newborns all pay the same service prices. Under the flight cancellation policy of British Airways, any modifications to the ticket can result in an extra fee. This may depend on the terms and conditions that were in force when the reservation was made.
What is the British Airways Cancellation Compensation?
Sometimes, booking with UK carriers could be canceled. In accordance with the flight cancellation policy of British Airways, passengers can be entitled to reimbursement when an airline cancels their flights for any reasons. In relation to this, the seat can be transferred to another booking at no additional costs or other compensation can be received.
With the following points, one can know when passengers can seek compensation for cancellation:
One can receive compensation when an airline notifies of a cancellation resulting from circumstances under the carrier’s control fewer than fourteen days prior to the scheduled departure date. This cannot be granted when the airline cancels flights due to exceptional circumstances that are beyond the scope of all reasonable precautions.
No later than two hours prior to the specified departure time, travelers are permitted to depart. This can be possible if they are provided a reroute and are informed of the change between thirteen and seven days before the scheduled departure time. Moreover, as per the British Airways cancellation policy 2025, they must arrive at their locations no later than 4 hours after the planned arrival time.
Further, when a passenger receives notice of the revocation less than 7 days prior to the planned departure time and is given the option of rerouting, he or she is made it possible to reach the destination less than two hours after the appointed time.. Moreover, he or she should leave no more than 1 hour prior to the scheduled departure time.
Remember that under the Israel Aviation Services law, travelers can be eligible for benefits when they are refused boarding on a flight leaving or arriving in Israel or when their flight is canceled, postponed, or moved forward.
Which Items Can be Eligible for Reimbursement?
- Hotel accommodations (if required)
- Transportation from the hotel to the airport (if necessary)
- Beverages and meals
- To reach a person outside the airport, two phone calls or internet-related fees are required.
Things one is not able to claim as costs:
Based on the cancellation policy for British Airways, travelers cannot receive any travel-related costs, such as parking and car rental. Any resultant losses, including missed hotel stays or rental vehicle fees, will not be covered as well. Unreasonable expenses will also not be repaid.
What are the British Airways Cancellation Compensation Levels?
The compensation levels offered by British Airways vary based on the conditions and distance of the flight.
- For trips of 1500 kilometers or less, EUR 200 or GDO 220 can be paid.
- For any canceled flights between 3500 km and 1500 km, passengers can receive EUR 400 and GDP 350.
- According to the cancellation policy of British Airways, for all other flights, they can get EUR 600/GDP 520.
A 50% reduction in compensation is applied when any rerouting offered to the final destination results in an arrival time that is not more than the origin flight’s scheduled arrival time by:
- 2 hours for 1500 km flights
- For all trips from 1500 km to 3500m, three hours
- All the others take four hours.
Travelers will be notified of any cancellations by using the contact information they provided to the operating carrier at the time of booking.
British Airways Flight Cancellation Refund Policy
Under the British Airways cancellation policy for refund, passengers can get a specific sum of money once the reservation cancellation process is complete. The air carrier might give them money back, however, only when they follow the refund policy.
- In the event that a flight is canceled, passengers are entitled to reimbursement.
- In case, a traveler has made a reservation straight with the airline, he or she can obtain a refund by connecting with it.
- Refunds will be issued for any eligible tickets within seven business days of receiving the necessary refund documentation.
- After the necessary information is received, eligible tickets that were paid for with a check will be reimbursed within 20 business days.
- Refunding payments for optional facilities that a traveler was unable to utilize because of an oversale or canceled flight.
- According to the British Airways flight cancellation refund policy, the type of ticket one has purchased will determine whether one is eligible for a refund or not.
There are some situations in which one might not receive a refund:
- When the tickets are non-refundable.
- In case a flier requests a refund after the ticket’s expiration date.
- When he or she presents his or her ticket to British Airways or a government representative to verify their departure.
How to Submit a Compensation Claim for British Airways Cancellation?
A passenger can submit a compensation claim by filling out an online form available on the British Airways website. For the same, as per the cancellation policy for British Airways, it is important to supply a signed letter of authority from each passenger listed on the claim. In addition, name, contact information, booking reference, the specifics of the canceled flight, etc., information is needed.
As many fliers as are eligible for reimbursement or who are on the same reservation can be covered by the claim. However, when there are different surnames, British Airways will need permission to share their information and process the payment.
The following steps are to be followed when claiming compensation via online way:
- Come to the official website of British Airways.

- Click on the “Help and Contacts” feature in the “Support” section at the bottom.
- Hit the “Complaints and Claims” button.
- Now, press on the “Start a New Complaint or Claim” in the “Make a New Complaint or Claim” section.
- To make a new claim, click on “Raise a New Case”.
- Tab on the “Delays, Cancellations, and Diversions”.
- Now, select a main issue, including:
- “A delayed flight”
- “A canceled flight”
- “A missed connecting flight”
- Hit on the “Next” button.
- Further, provide answers as asked on the screen and make a compensation claim.
According to the cancellation policy of British Airways, fliers can write an offline compensation claim when they are unable to make it online. The address for the same is:
British Airways Customer Relations
EU Compensation Claims, PO Box 1126, Unabridged, UB8 9XS, United Kingdom
Note: In this instance, it is important to give British Airways more time to handle the claim.
Payment for flights conducted by SUN-AIR (British Airways’ franchisee), please send an email to the following address to request reimbursement:
SUN-AIR of Scandinavia A/S, Customer Relations, Cumulus Vej 10, Billund DK-7190, Denmark
What is the Cancellation Policy of British Airways for Connecting Flight?
When a connecting flight booked under the same booking reference is disrupted by the cancellation of 5 hours or more, the airline will refund the portions of the journey travelers did not fly. In addition, based on the British Airways cancellation policy 2025, it gives them return flights to their original point of departure as soon as possible.
In case passengers can demonstrate that the trip is no longer relevant to their original travel plans, they can be eligible for refunds for the portions of their trips that they actually flew. This refund must then be claimed concurrently with reimbursement for the portions of the trip that they did not fly.
British Airways Holidays Amendments or Cancellations
Multi-Center Vacations, Flight + Hotel Packages, and Flight + Car Packages
Package or Days | Refund |
Packages with a non-refundable or non-changeable hotel included | Refund are not due |
Less than seventy-two hours prior to departure | No reimbursement is owed |
More than seventy-two hours and up to twenty-eight days prior to departure | 60% of the total cost of the bundle is lost. |
Over 28 days prior to departure | Deposit loss |
Under the British Airways cancel policy, the aforementioned conditions might not be applicable when guests choose flight fares with more flexibility when making their reservations. Further, when they are entitled to partial refunds, the Avios will be refunded after any non-Avios payments have been reimbursed.
Only Hotel, Car, Transfer, and Add-ons for Hotel, Car, and Transfer
Days | Refund |
Over seventy-two hours before departure | 20% loss |
Under seventy-two hours prior to departure | Due refund |
Non-refundable or non-changeable | Refunds are not due |
When a partial refund is due, the Avios will be repaid after any non-Avios payments have been paid back.
Note: Cancelled Experiences are not refundable.
How to Calculate British Airways Cancellation Charges?
The UK-based airline has made it possible for passengers to figure out the costs on their own by finding its official website. Information like the type of ticket and others is needed.
In accordance with the flight cancellation policy of British Airways, the specific procedures for determining fees are as follows:
- To calculate the cancellation fee, open this link:
- Scroll down to the bottom and hit on the “Legal” option in the “Policies” section.
- Then click on the “Read More Information on Service Fees” link in the “Global Service Fees” section.
- The “Calculate Your Fees” tool is accessible here.
- Add details, including:
- “Country”
- “What Would You Like to Do?”
- “What Type of Ticket Do You Have?”
- “How Would You Like to Do This?”
- Next, click on the “Calculate Fees” button.
- By hitting, fees can be displayed on the screen in accordance with the British Airways cancellation policy 2025.
How to Cancel British Airways Flights?
A traveler has the option to visit the airport and cancel his or her ticket. For a number of fliers, this can be the most reliable approach. As an alternative, one can contact the airline’s customer service department for the same. In addition, a traveler can use the air carrier’s official website to independently revoke his/her flight ticket online by following the cancellation policy for British Airways.
For the online procedure, these steps have to be followed:
- Visit the British Airways’ official website.
- Choose the “Manage Booking” menu item.
- Log in to your account by entering information, such as:
- “Booking Reference”
- “Last Name of Passenger”
- Hit on the “Find My Booking” feature.
- Follow the instructions on the screen by selecting the intended flight for cancellation.
Why Do British Airways Cancel Flights?
The airline itself has the right to cancel the traveler’s booking. Because of the bad weather, this is possible. In this situation, the air operator will not be allowed to endanger the lives of visitors.
Other reasons for flight cancellations are as follows:
- Mechanical and technological error
- Damaged aircraft
- Flood and rain
- Runway issues
- Overbooked flights
Check Here: British Airways Baggage Allowance 2025
In Summation,
By providing passengers with a British Airways cancellation policy 2025, the air carrier might make flying easier for them. Requests for refunds, compensation, and revocations can all be fulfilled without any issues. In a similar vein, this policy’s 24-hour accessibility might offer travelers the greatest convenience. Therefore, they are free to cancel their reservations whenever they like.
Frequently Asked Questions on British Airways Cancellation Policy
Yes, it is possible to cancel British Airways vacation packages online via the Manage Booking option.
Generally, passengers can receive compensation when the air carrier cancels their flights due to crew strikes.
Travelers can ask for the seats of their choice by connecting with the staff members of British Airways. However, it can depend on the availability.
A refund takes a while to process on British Airways. It strives to prompt resolution of refund claims. However, sometimes, complex instances might take longer.
Indeed, one can cancel British Airways flights and hotel bookings. For the same, some charges can be applicable based on the time of cancellation.
British Airways allows passengers to cancel their flights and request a refund based on the fare type and booking conditions.
Yes, if British Airways cancels your flight, you are eligible for a refund or rebooking options.
You can cancel your flight through the Manage My Booking section on the British Airways website.
If your flight is delayed for 5 hours or more, you may be eligible for a refund for the unused portion of your journey.
Compensation may be available if the cancellation was within British Airways’ control and caused significant disruption.
Cancellation fees vary based on the ticket type and fare conditions. Some tickets may be non-refundable.
Refunds can be requested through Manage My Booking or by contacting British Airways customer service.
If you booked through a travel agent, you must contact them directly for cancellation and refund requests.
If a delay or cancellation disrupts a connecting flight booked under the same reference, British Airways may offer a refund or rebooking.