Etihad Airways has a cancellation policy for its customers. The Etihad Airways cancellation policy 2025 is intended to handle reservation cancellations brought on by a range of situations. These situations can result from urgent problems. This policy works by following a series of guidelines to guarantee that travelers can easily cancel their reservations. Depending on how and when they would like to reverse their bookings, they can select reversal options. Before beginning the flight cancellation process, it is crucial to comprehend and abide by all of the terms and circumstances set form by this UAE carrier.
What is the Cancellation Policy with Etihad Airways?
In certain situations, travelers can use the cancellation policy for Etihad Airways tickets. This can be in the situation of death, illness, or any emergency crisis. They should be aware of this policy’s guidelines for the same reason.
- Direct reservations are subject to a 24-hour cancellation policy from Etihad.
- Different cancellation policies may apply to departures for special events, public holidays, and additional activities.
- It is important to provide the airline with the necessary documentation when one cancels a flight in case of death.
- For the same, under the cancellation policy of Etihad Airways, there will be no cancellation charges applicable.
- Only after passengers have paid for non-refundable plane tickets will the airline provide them with travel vouchers.
- Airlines charge cancellation costs, the remaining sum can be credited to travelers’ accounts or used for future tickets.
- As per the Etihad Airways booking cancellation policy, travelers’ flights can be canceled when it was booked through:
- The official website of Etihad Airways
- Via telephone number
- By visiting the particular airport
- Additionally, when tickets are booked with a travel agency, get in touch with them.
- Etihad Airways strongly advises getting comprehensive travel insurance to prevent cancellation penalties.
Etihad Airways Cancellation Ticket Policy for Refund
When a passenger cancels their flights in accordance with the Etihad Airways cancellation and refund policy, they can be eligible for reimbursements. Depending on the flight, the refund amount can be changed. There can be some restrictions on determining how much money back a traveler gets.
- To get a refund for a canceled flight, a traveler must show the passenger’s legitimate identification on the ticket.
- Bookings for flights made with the following methods cannot be canceled:
- Cash
- Checks
- Invoices or other non-electronic payment.
- The deposit or final payment will only be fully reimbursed when any portion of the vacation is requested.
- Additionally, there are no cancellation costs for any confirmed holiday components.
- This can be possible in the event that Etihad Holidays is unable to confirm the reservation.
- According to the Etihad Airways cancellation and refund policy, services that are not used will not be eligible for reimbursements.
- Until Etihad Airways obtains the actual invoice and travel papers, there will never be any compensation.
- The travel is entitled to a complete refund for the portion of the airline ticket that is not used with the booked refundable tickets.
- The following factors influence the return amount:
- Type of fare a passenger purchased and
- Whether one took a plane for any portion of one’s trip
- For the same, there can be fees charged.
- Up to 4 hours prior to the flight, travelers can seek refunds.
- A no-show fee will be charged otherwise.
- Under the Etihad Airways flight cancellation policy, refunds for credit and debit cards can be given within 21 days.
- Etihad Airways provides refunds of up to forty-five days for additional payment options.
- Guests are eligible for complete refunds when they purchase seats and are assigned different kinds.
Refunds are not due to passengers when:
- Passengers are assigned to a different row but the same kind of seat.
- One has selected a seat type and then upgraded to a higher cabin or a neighbor-free seat.
- In case another airline altered travelers’ journey.
Etihad Airways Fees for Cancellations
As per the Etihad Airways ticket cancellation policy, the cost of reversal varies depending on the kind of vacation that was reserved, as well as specific hotels and goods. At the time of booking, travelers will be informed of the appropriate cancellation terms and conditions.
- Etihad Vacation Package Cancellation Fees
| Days Between the Scheduled Departure Date and the Day on Which We Receive the Written Cancellation | Penalty for Cancellations |
| Within 72 hours and no show | No reimbursement |
| Prior to 72 hours or longer | USD 50 per reservationAnd,Any applicable flight and supplier fees |
- Reversal costs for all Etihad Vacation packages to the Maldives, Seychelles, and Mauritius. In addition, specialty vacations to any location that include Formula 1 packages, extended touring and self-drive itineraries, cruises, safaris, and ski trips, as well as Disneyland Resort:
| Number of Days from the Scheduled Departure Date Till to Receive the Written Cancellation | Costs |
| No show did 24 days or less | Not refundable |
| At least 25 days | USD 50 per reservation And, Supplier costs, such as airfare(is applicable) |
According to the Etihad Airways cancellation policy 2025, all Maldivian, Seychelles, and Mauritius vacations are non-refundable when canceled within ninety days of the scheduled departure date. Or, in the event of a no-show as well, the cancellation fee is equal to the full cost of the reservation.
- Cancellation Costs for Individual Reservations for Hotels, Cars, and/or Activities
| The Amount of Time that Passes Between the Scheduled Departure and the Written Cancellation | Penalty for Cancellation |
| 24 hours and no show | No reimbursement |
| Prior to twenty-four or more | Each reservation costs USD 50 And,Any applicable supplier fees |
- Reservations for Standalone Hotels Only
The hotel’s cancellation policy will be disclosed at the time of booking for all reservations made for Standalone Hotels exclusively. Certain rate plans have no refunds at all. Under the cancellation policy for Etihad Airways tickets, other pricing options are free to cancel a certain amount of time before the scheduled arrival date.
How to Cancel Etihad Airways Reservations?
Guests can cancel their flights in a number of ways in accordance with the Etihad Airways cancellation policy 2025. By asking the officials, a guest can physically cancel his or her ticket at the airport. Alternatively, he or she can request the cancellation of the reservation process by calling the customer center. Additionally, visitors can follow the air carrier’s online cancellation process for revocations. They can choose the best approach for them based on their level of conformance.
To cancel via online procedures, please follow these specific steps:
- Access the Etihad Airways official website.
- Locate and click the “Manage” button.
- Provide the “Last Name” and the “Ticket Number”.
- Click the “Search” button.
- Select the ticket that one may want to cancel.
- Further, pay charges based on the Etihad Airways ticket cancellation policy.
- Finally, one can receive a confirmation message from the carrier.
Note: Travelers can get their money back, if eligible, from the air carrier after the booking process has been reversed.
How to Request a Refund from Etihad Airways?
Passengers can be eligible for refunds when they have utilized the Etihad Airways booking cancellation policy. By following the same, it is possible for them to file the refund request online. This can be possible by visiting the air carrier’s website.
Mentioned herewith is the method for seeking a refund via the online way:
- To request a refund, tab on this link: www.etihadairways.com
- Click on the “Manage” option.
- Enter the details, including “Last Name” and “Booking Reference”/”Ticket Number”.
- Additionally, travelers may need to choose their canceled flight from the “My Trips” section in order to get paid.
- Further, they can be taken to the transaction location.
- Here, they can see all the expenses that have been deducted from their original purchase price.
- To verify their approval as per the Etihad Airways booking cancellation policy, they can tap on the “Submit” button.
- Later, they can wait for a confirmation email that is delivered to verify the email ID.
What Happens If Etihad Airways Cancels Flight?
Although Etihad Airways typically arrives and departs on time, occasionally things do not go according to plan. In these circumstances, the airline must cancel passengers’ journeys. It will offer a new flight or a full refund for the same.
However, in case the flight is cancelled 14 days prior to the departure date, they will not be eligible for compensation. According to the Etihad Airways cancellation and refund policy, there are some exclusions from payment. For instance, when an air carrier is able to provide travelers with flights with comparable arrival and departure times, it will not be liable for compensating them in any manner.
Additionally, the air operator will not be responsible for compensating them in the events of anticipated severe events. These include air traffic control strikes or inclement weather.
Etihad Airways Compensation Amount
The amount of compensation guests are eligible to receive under Etihad Airways cancellation ticket policy is shown in the travel shown. In accordance with EC26, the compensation values are displayed in euros.
| Distance | Compensation |
| Over 3500-kilometer flights outside the European Union | Up to €600 per person |
| Flights between 1500 and 3500 kilometers outside the EU | Up to €400 per individual |
| Over 1500 mile internal flights | Within €400 per person |
| Every flight under 1500 kilometres | Up to €250 per individual |
Why Did Etihad Airways Cancel Passengers’ Flight?
At times, Etihad Airways may cancel flights. The cancellation policy of Etihad Airways states that the cause might be anything from bad weather to circumstances that prevent flying. Similar to this, operating the flights can be difficult under some situations, such as strong storms. Canceling the operations can therefore seem more practical.
Other reasons are mentioned below:
- Technical issues
- Pilot delays
- Industrial strikes
- Maintenance problem
- Mechanical issues
- Baggage concerns
- Insufficient fuel
- Security concerns
- Air traffic and more
Commercial Waiver Policy for Cancellations of DAC Flights
For travelers who bought their tickets on or before 27 September 2023 and whose travel dates fall on or after 29 Actor 2023, Etihad Airways is providing the following choices for flights from and to DAC.
All of the tickets for 607 documents:
- Completely Unused Tickets: Under the Etihad Airways cancellation policy, complete reimbursement without any fees or penalties can be received.
- Unused or Partially Unused Tickets: Return the portion of the ticket that was not used, along with any unused taxes, without charging a penalty or administrative fee. Please calculate the reimbursement using the prorated methods.
Note that the note “CW010-2023 for DAC Flight Cancellation” is included in the PNR.
Check Here: Emirates Cancellation Policy
Conclusion,
A wide variety of travelers from all over the wild can find the Etihad Airways flight cancellation policy to be a useful feature. When a reservation has to be canceled, it can assist them with ticket reversals and refunds. They can benefit from this policy’s utmost flexibility in the form of 24-hour availability. Therefore, a reservation can be cancelled at any moment in accordance with the needs and desires of the individual.
Frequently Asked Questions on Etihad Airways Cancellation Policy
Etihad allows passengers to cancel their flight within 24 hours of booking for a full refund, provided the departure is at least seven days away.
You can enter your booking reference on Etihad’s official website to check refund eligibility.
A no-show fee will be applied if you cancel within four hours of departure.
You can request a refund online via Etihad’s Manage Booking portal, through live chat, or by contacting your travel agent.
Etihad Airways Refunds for credit/debit card payments are processed within 21 days, while other payment methods may take up to 45 business days.
Yes, Etihad offers Etihad Credit, which allows you to use the refunded amount for future flights or extras.
If Etihad cancels your flight, they will notify you via email and provide options to accept the change, choose an alternative flight, or request a refund.
Yes, you can select a new flight seven days before or after the original departure date, but you must rebook within 60 days of the flight change notification.
First, contact your bank. If the issue persists, reach out to Etihad Airways customer support.
If you booked through a third-party travel agent, you must contact them directly to request a cancellation or refund.
Initially, travelers must get in touch with their banks in case refunds cannot be credited after 45 days. Further, they can connect with the representatives of Etihad Airways.
Visitors have up to 1 day prior to their departures to cancel GuestSeat reservations. However, there will be a 75% return charge for the same.
Travel agents are required to cancel reservations and offer refunds or reissue tickets at least four hours prior to the flight’s departure time in order to prevent no-show fines. Booking cancellations without a refund or rescheduling will not exempt passengers from no-show costs.
A customer can receive a refund when 1 or more sectors are canceled.
Meals, hotel stays, and transportation to passengers’ location are all covered by Etihad Airways when it cancels flights or delays by five hours or more.